OrientDB Community Channels
- OrientDB Discussion on Github
- OrientDB Matrix Community and OrientDB Matrix Channel
- StackOverflow Tag
- Issue Tracker
OrientDB Support Services
There is the possibility to ask for privileged access to support channels, and have a company ready to provide you consultancy around various aspects of OrientDB, like: troubleshooting, application model design, SQL and query issues, bugs fixing, version upgrade support.
Here some basic example plans for getting support of OrientDB
| Community | Basic | Advanced | Consultancy | |
|---|---|---|---|---|
| Discussion | ✓ | ✓ | ✓ | ✓ |
| Issue Tracker | ✓ | ✓ | ✓ | ✓ |
| Docs | ✓ | ✓ | ✓ | ✓ |
| Direct Support by mail | ✗ | ✓ | ✓ | ✓ |
| Query Support | ✗ | ✓ | ✓ | ✓ |
| Support on Upgrade | ✗ | ✗ | ✓ | ✓ |
| Emergency Patch | ✗ | ✗ | ✓ | ✓ |
| Security Escalation | ✗ | ✗ | ✓ | ✓ |
| Application Model Definition | ✗ | ✗ | ✗ | ✓ |
| On Site Support | ✗ | ✗ | ✗ | ✓ |
| Suggested Price | Free | 1000 € Month | 4000 € Month | Case By Case Pricing |
If you are interested in some of this support packages please mail at support@orientdb.dev we will be happy to engage with you, if you are using OrientDB and you do not need a support package, consider the sponsor options available on the GitHub Repository, as today OrientDB is mostly maintained by small companies and volunteers, so sponsoring the project will make sure you can continue to use OrientDB for years to come.